PDF Notes: Customer Profiling

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    Why is customer profiling important?

    It enhances marketing ROI and reduces competition advantage.

    What defines a customer profile?

    It identifies individuals likely to buy a specific product.

    What is a cohort in marketing?

    A group sharing common characteristics and buying habits.

    How does knowledge of consumer profiles affect marketing?

    It influences distribution, advertising, and product design.

    What is the primary market?

    The group most likely to purchase a product.

    What is the secondary market?

    Occasional consumers who may buy the product.

    What demographic factors are studied in customer profiling?

    Age, gender, income level, ethnicity, and culture.

    How are age groups typically categorized?

    By ranges such as 0-14, 15-24, 25-44, etc.

    How do gender roles affect product marketing?

    Products are often marketed to both genders now.

    What are the five major generations in demographics?

    Mature, Baby Boomers, Generation X, Generation Y, Millennium Kids.

    How does Facebook primarily generate revenue?

    Through advertising, accounting for a large portion of income.

    What is the average time spent by a user on Facebook monthly?

    Approximately 15 hours and 33 minutes.

    What happens if businesses ignore customer profiling?

    They risk ineffective strategies and lower returns.

    What is the significance of income level in marketing?

    It helps target customers based on purchasing power.

    What is the impact of mobile access on Facebook user activity?

    Mobile users are twice as active as non-mobile users.