Master this deck with 21 terms through effective study methods.
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Management is the process of working with people and resources to achieve an organization's goals effectively and efficiently.
The four functions of management are planning, organizing, leading, and controlling.
Effective management ensures that resources are utilized efficiently, goals are met, and the organization adapts to changes in the environment, leading to overall success.
Customer feedback is crucial for management as it provides insights into customer satisfaction, helps identify areas for improvement, and informs decision-making processes.
Organizational culture shapes the work environment, influences employee behavior, and affects overall performance, making it a key factor in effective management.
Positioning refers to how a company differentiates itself in the market, influencing customer perception and competitive advantage.
A company can control costs by optimizing resource allocation, reducing waste, negotiating better supplier contracts, and implementing efficient operational processes.
High advertising costs can strain a company's budget, but effective advertising can enhance brand visibility and customer acquisition, making it a critical component of marketing strategy.
Hiring from within means promoting or transferring existing employees to fill open positions, which can enhance morale and reduce recruitment costs.
Revolving products are items that are regularly updated or changed, which can help maintain customer interest and reduce turnover by keeping the product line fresh.
Management is responsible for setting, communicating, and achieving organizational goals through strategic planning and resource management.
The location of real estate can significantly affect customer access, operational costs, and overall market presence, influencing a business's success.
Human resources manage employee relations, recruitment, training, and benefits, playing a vital role in ensuring that the organization has the right talent to achieve its goals.
Detailed analysis helps managers understand performance metrics, identify trends, and make informed decisions to improve organizational effectiveness.
Good metrics provide quantifiable data that can reveal strengths and weaknesses in a company's performance, guiding strategic adjustments.
A positive company culture fosters employee engagement and satisfaction, which translates into better customer service and improved customer experiences.
Managers face challenges such as resource limitations, changing market conditions, employee resistance, and the need for effective communication.
Strategies to improve customer service include training employees, soliciting feedback, implementing customer relationship management systems, and fostering a customer-centric culture.
Efficiency in management refers to the ability to achieve maximum output with minimum input, optimizing resources to enhance productivity.
Factors to consider include target audience, market trends, competition, budget, and the unique selling proposition of the product or service.
Management can adapt by staying informed about market trends, being flexible in strategy, encouraging innovation, and fostering a culture of continuous improvement.