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    International Order Finals
    21 terms

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    What is the purpose of a process map in business?

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    How can internal and external feedback be utilized in process evaluation?

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    What are flowcharts and how do they benefit business processes?

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    What is the significance of block diagrams in process management?

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    What are performance metrics (PM) and why are they important?

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    What are the characteristics of a good performance metric?

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    What does the acronym SMART stand for in the context of metrics?

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    What are the three key attributes of a measurement system?

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    How should organizations design their system of metrics?

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    What are key performance indicators (KPIs) and their role in organizations?

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    What is an executive dashboard and how is it used?

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    What is managerial paralysis and what causes it?

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    What are common pitfalls in measurement practices?

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    What is the Supply Chain Operations Reference (SCOR) Model?

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    What are the five primary processes in the supply chain?

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    How is quality defined in a business context?

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    What is a Pareto chart and how is it used in quality management?

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    What is the reliability formula for a product?

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    Why is continuous improvement important in performance measurement?

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    What role do stakeholders play in the development of performance metrics?

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    How can organizations ensure that their metrics provide value?

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